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Manage & Remove Google Workspace Accounts in Vendasta

< 1 min read

  1. Accessing Vendasta Account
    • Go to https://partners.vendasta.com
    • Sign in using LastPass
    • Navigate to accounts, manage accounts, and select the client account
  2. Reviewing Seats in Vendasta
    • Avoid clicking on “business starter” to access the back-end SSO area
    • Check the number of seats listed for the client in Vendasta
    • Each seat represents a license, not directly linked to an email address
  3. Checking Google Workspace Seats
    • Open an incognito window and go to admin.google.com
    • Log in using the UJM admin credentials
    • Verify the number of users with licenses in Google Workspace
  4. Correlating Vendasta and Google Workspace Seats
    • Compare the number of assigned seats in Google Workspace with the seats listed in Vendasta
    • Ensure the numbers match to avoid unlicensed users
  5. Managing User Seats
    • Delete any extra seats in Google Workspace if needed
    • Verify that the license is removed before deleting the user
    • Do not use the back-end area in Vendasta, as it may cause confusion
  6. Final Steps
    • Maintain consistency between Vendasta and Google Workspace seat counts
    • Address any client requests for seat adjustments promptly
    • Ensure proper coordination between Vendasta and Google Workspace for license management

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